Tickets can be purchased online, by phone, in writing or at the box office on site. Payment can be made by credit card or by prepayment by invoice with a specified payment deadline. The option “prepayment by invoice” is only available up to three weeks before the respective event. A combination with digital ticket delivery is not possible. 

The order becomes binding as soon as payment is received. For credit card payments, that is the case upon completion of the payment process. The tickets will be dispatched after payment has been received. If payment is not made within the specified payment period, the order will be canceled without prior notice, and the tickets will be made available for sale. 

Paper Tickets 

The paper ticket serves as an official proof of entry for the event printed on it. Upon entry, the paper ticket must be intact and free of dirt or other damage that would make its verification impossible or hinder it. The paper ticket is valid for single admission and will be voided upon the first check

The print@home ticket serves as an official proof of entry for the event printed on it. Upon entry, the print@home ticket must be intact and free of dirt or other damage that would make its verification impossible or hinder it. The print@home ticket is valid for single admission and will be voided upon the first check. 

Alternatively, the mobile version of the print@home ticket can be shown on a smartphone. 

Any attempt to copy or modify the print@home ticket or electronic processing of the PDF file is strictly prohibited. The Bregenzer Festspiele will report any form of copying or manipulation to the authorities. 

Any attempt to copy or modify the wallet ticket or electronic processing is strictly prohibited. The Bregenzer Festspiele will report any form of copying or manipulation to the authorities. 

Exchange, cancellation: Please note that you need the .pdf file of your ticket for a possible exchange or cancellation. 

Gift vouchers can be redeemed for all events of the Bregenzer Festspiele and for which the ticket sale is processed by the Bregenzer Festspiele GmbH. Additionally, it can be used for all items available online or at the box office. Gift vouchers can be purchased by telephone, online or at the box office. 

Gift vouchers cannot be redeemed for cash. Buying a gift voucher does not include a ticket reservation. 

Gift vouchers can be used for online bookings for 36 months (see date on the voucher). After three years, gift vouchers may only be redeemed by telephone or at the box office. This does not apply to goodwill vouchers. They are only valid until the date printed on the voucher and cannot be renewed or redeemed for cash.

Opening hours 

The box office and the hotline are open at the times stated on our website. For events at the Festspielhaus and on the Seebühne, the box office is open until the respective event starts. External box offices open one hour before the respective events start. 

Admission 

In general, the venues open half an hour before the respective performances start. The Seebühne opens one hour before the Opera on the Lake starts. The admission hours may change because of the weather or for dramaturgical reasons. 

Starting times 

Only the official programs published by the Bregenzer Festspiele include the binding dates and starting times of the performances. We reserve the right to short-term changes. The Bregenzer Festspiele does not take responsibility for other publications. 

Late admission 

Due to safety reasons and out of consideration for the artists on stage and other guests, the ticket holder is no longer entitled to their seats as soon as the performance starts. 

Guests who arrive late at any event of the Bregenzer Festspiele will only be admitted in the intermission or accompanied by staff. Guests are not allowed to take a different seat other than that specified on their ticket. If guests are in the wrong seat, they may be asked to pay the price difference or asked to leave the venue.

The right to withdraw from a contract in case of remote sale pursuant to § 11 FAGG does not apply to the purchase of admission tickets, since the services in question are leisure services as defined in §18 (1) Z 10 FAGG (Austrian federal law). 

Exchange 

Paid tickets can generally not be exchanged. However, in many cases we can offer an exchange on a goodwill policy. We charge an exchange fee of EUR 8 per ticket. Please contact our box office for more information. 

Cancellation 

Changes in the cast or the program do not entitle ticket holders to return or exchange tickets. The Bregenzer Festspiele will do their best to inform the ticket buyer in good time. 

Return for resale 

If a performance is sold out, tickets can be returned for resale without guarantee. We charge a commission fee of 20% of the original ticket price. The decision as to which sales channels are used for the resale is the sole responsibility of the Bregenzer Festspiele. 

The Opera on the Lake is an open-air performance, which accounts for much of the special atmosphere on the Seebühne. The majority of our guests is willing to take a certain weather risk. Therefore, our policy is to proceed with the performance, even if the weather looks inclement. The decision on whether or not to go ahead with the performance outside is taken only before its scheduled start. This is because despite today's high-quality forecasting technology, it is still difficult to determine exactly how the weather situation will develop. Please note, that we might also play in the rain. From 8:15 p.m. (July) or 8:00 p.m. (August) on, weather updates are broadcasted via loudspeakers all around the festival grounds. There may be delays and interruptions due to bad weather. We therefore recommend guests to bring waterproof clothing. 

CATEGORY 1, 1PLUS, 2, LOUNGE AND PREMIUM TICKETS

("gültig für Seebühne + Festspielhaus / keine Rückerstattung) are valid for the semi-staged version in the Festspielhaus | Großer Saal, if the performance is cancelled or plays for less than 90 minutes. These tickets are non-refundable. If a performance is cancelled and moved to the Festspielhaus | Großer Saal, category 1 and category 1plus seats are located in the stalls, Lounge and Premium seats as well as category 2 seats in the circle. Seats that are next to each other outside may not be next to each other in the Festspielhaus | Großer Saal because of the different seating plan. 

Please note that the performance on the Seebühne may last up to 90 minutes. In case the performance is transferred inside the Festspielhaus we provide a checkroom for your rainwear. 

Tickets can be purchased by phone at +43 5574 4076, online, or at the box office. Since the number of participants is limited, we recommend buying tickets in advance. 

Rehearsals, construction work or inclement weather conditions may affect the tour program. This does not entitle you to cancel or change the date of the tour. Animals, except certified service dogs, are not allowed. 

Please note: 

• Children and students under 26 are free of charge, however, they still need a ticket. Discounted tickets can only be purchased by phone or at the box office. 

• For safety reasons and to protect the stage, the Seebühne may only be entered with suitable shoes, i.e. closed shoes with a solid sole (no heels). The Bregenzer Festspiele preserves the right to deny admission to anyone with unsuitable shoes. It is not possible to change or cancel a guided tour or individual tickets on the day of the tour because of unsuitable shoes. 
• It is not possible to bring strollers to the guided tour. For safety reasons they cannot be deposited inside the Festspielhaus. 
• Wheelchair users and people with a walking aid can participate in guided tours. The Seebühne is not fully accessible. Therefore, there is a waiting area behind the stage for wheelchair users and people with a walking aid. 

Reservations & Booking 

Guided tours for groups can be booked online, by e-mail to ticket@bregenzerfestspiele.com or by phone. Guided tours for small groups of less than 20 people can only be booked by e-mail or by phone. The booking is binding once the Bregenzer Festspiele sends a reservation confirmation by e-mail and may only be changed or cancelled within the deadline stated therein. After the invoice has been issued the outstanding balance must be paid within the payment period. The amount due must be paid within the payment period with bank transfer or credit card or in cash or by card at the box office on the day of the tour. The Bregenzer Festspiele preserves the right to cancel guided tours if the invoice is not paid within the payment period. 

The reservation confirmation and a payment confirmation are accepted as a ticket for the guided tour. 

Cancellation | Exchange | Changes 

You may change the number of participants as well as the date (both based on availability) or cancel your booking free of charge until one week (seven days) before the planned tour. Please note the reservation date on the confirmation. Cancellations or changes to the booking must always be made in writing by e-mail at ticket@bregenzerfestspiele.com. If you do not notify us about changes or cancel on time, the amount stated on the invoice will be charged. Delays of less than 20 minutes are accepted; however, the tour will be shortened accordingly. Please inform us about possible delays by e-mail. If the group is delayed more than 20 minutes the tour is considered cancelled. The full amount will be charged. 

Credit/ Debit Card  

You may pay with credit or with debit card when booking online, by telephone or at the box office. The Bregenzer Festspiele accepts VISA, Mastercard and American Express as well as debit cards. The sum will be charged to the credit or debit card given. Please note that you need 3-D-secure for online payments. The tickets will then be delivered promptly by e-mail or post or held back for pick up at the box office. 

Prepayment by invoice 

Online orders 

Once an order has been processed, an invoice will be sent by e-mail. If you do not receive the e-mail immediately, please contact the box office. The full sum must be paid by the payment deadline stated in the invoice. If payment is not received by the due date, the Bregenzer Festspiele cannot guarantee a reservation of the tickets. For organizational reasons, the option “prepayment by invoice” is only possible until 4 weeks before the respective performance.