FAQ

Mail delivery times can vary considerably, so please be patient. The postal service needs up to six weeks to return undelivered items to us. If the tickets are neither delivered to you nor returned to us, we will of course provide replacement tickets. In this case please e-mail the Ticket Center at ticket@bregenzerfestspiele.com.

In case you do not receive your print@home ticket, you can resend the e-mail with the attachments via your webshop profile. If you need any help, please send us an e-mail (ticket@bregenzerfestspiele.com).

Changes in the cast or programme do not entitle ticket holders to return or exchange their tickets. In the event of such changes, we will try our best to inform all ticket buyers.

If a performance is sold out, tickets can be returned for resale without guarantee and on commission. The commission fee is 20% of the ticket value. Please note that we need a photo/scan or the original PDF document of your ticket and your bank information. Please send it to us by e-mail to ticket@bregenzerfestspiele.com. 

Yes.
For the Opera on the Lake at the Festspielhaus at 7 and 7.30 p.m. on the day of the performance.
For the Opera at the Festspielhaus at the Festspielhaus 45 minutes before the performance begins.

PRICE EUR 7,50

Introductory talks for the orchestral concerts start 45 minutes before the performance and are free of charge.

From Lochau | Kaiserstrand

When therer is a performance on the Seebühne, a passenger ships takes you from Lochau/Kaiserstrand to Bregenz. For tickets please contact Vorarlberg Lines at +43 5574 42868230 or online.

Bodensee Schiffsbetriebe

If you want to travel from Lindau to Bregenz, there is a transfer ship leaving Lindau at 7.30 p.m.
Another transfer ship leaves Bad Schachen at 7.55 p.m. to take festival guests to Bregenz. 
Both of these transfers include a ride back to the respective home ports after the show. The ships stop directly at the Seebühne. For tickets, please contact the Bodensee Schiffsbetriebe (www.bsb.de).

Travel to the Bregenz Festival on board of the motor ship "Graf Zeppelin" departing from Konstanz at 4.40 p.m.. The shop stops in Meersburg and Friedrichshafen and docks directly at the Seebühne. A festival dinner is included. After the show the motor ship will pick you up at the Seebühne and take you back to Konstanz.
Alternatively, you can take the passenger ship to come to Bregenz. A bus will take you back after the performance (from/to Meersburg).

Lindau T +49 8382 27584-0
Konstanz T +49 7531 3640-0

info@bsb.de
www.bsb.de

Paddle steamer Hohentwiel

Start your evening leisurely aboard the paddle steamer "Hohentwiel". The cruise lasts three hours – from 6 pm to 9 pm – and includes a 4-course festival dinner followed by a cheese buffet. The ship docks directly at the Seebühne.

Click here vor a video of the paddle steamer.

T +43 5574 63560
F +43 5574 635633
office@hohentwiel.com
www.hohentwiel.com

MS "Alpenstadt Bludenz"

"Small but powerful" is the motto of the newest passenger ship of Vorarlberg Lines. A modern and exclusive interior mirrors today's Zeigeist. If you like the extravaganr, this is the ship for you. 

T +43 5574 42868
info@vorarlberg-lines.at
www.vorarlberg-lines.at

Unfortunately not, but Altenrhein Airport is only 30 minutes away from Bregenz. People's, the Austrian regional airline based in Altenrhein, offers up to four direct connections from Vienna to Altenrhein, whch is in the vicinity of Vorarlberg, every day. The regional airport of St. Gallen-Altenrhein is an international hub for commercial, business & private aviation. www.peoples.at

Other airports:
Bodensee Airport in Friedrichshafen, 32 km | Allgäu Airport in Memmingen, 75 km | Zurich Airport, 120 km

Bregenz Festival offers a number of seats for wheelchair users and the person accompanying them.

Opera on the Lake
These seats are located in the first rows in the middle of the seating area and can be accessed via entrance H. There are tickets valid only for the outdoor performance and tickets valid for the outdoor and the semi-staged indoor performance (subject to availability).

Other performances (except guided tours and introductory talks)
Bregenz Festival does also offer discounted ticktets for wheelchair users and the person accompanying them for all other events except guided tours and introductory talks.

PRICES | There is a 75% discount on tickets for wheelchair users. The person accompanying the wheelchair user (max. one person) is granted a 50% discount.

Please note that Bregenz Festival does not offer wheelchairs for rent. Wheelchair users may take part in the guided tour and the introductory talk (no discount). For organisational reasons, seats for wheelchair users can only be booked by telephone +43 5574 407 6.

No, but if you have a walking aid, let us know when you make your booking. We will take your needs into account and help you select the best seats for you (subject to availability).

Please note that your walking aid cannot remain in the seating area during the performance. Please ask our staff for help. They will be happy to help you and store the walking aid for you during the performance.

Please note that Bregenz Festival does not offer walking aids or wheelchairs for rent.

Right in front of the Festspielhaus, at Parkplatz Ost, there are a number of parking spaces for the disabled, but they are public and cannot be reserved in advance. We therefore advise guests to arrive early. The distance from Parkplatz Ost to the main entrance of the Festspielhaus is about 200m. Due to safety regulations, the access road to the main entrance cannot be used because it has to be kept clear at all times for the emergency vehicles.

Parking Map

For safety reasons and to guarantee fast and easy entry, please note the following entry regulations

You CANNOT bring the following items with you:

• food    
• professional photography or video equipment (all telephoto and additional lenses, tripods and photo bags) and sound recording equipment
• selfie sticks, laser pointers, laptops and tablets (exception: mobile phones)
• suitcases, trolleys, bicycle and motorbike helmets, umbrellas, child seats, booster seats and bulky items of any kind
• knives and all items defined under the Austrian Weapons Act
• animals (exception: certified assistance dogs / please notify us in advance)

Please note: The outdoor seating area offers little space for objects brought in by guests. For security reasons, there is no storage capacity inside the Festspielhaus. Lockers can be found at Bregenz central railway station (5-10 minutes' walk).

The doors normally open one hour before the performance on the Seebühne starts and half an hour before curtain-up in the Festspielhaus. Admission may be delayed if the production team judges it necessary.

Guests who arrive late may only go in during an interval or accompanied by staff.

Discover the unique symbiosis between culture and nature with an opera on the world's largest lake stage, the Kunsthaus Bregenz, a cruise on Lake Constance, a visit to Mainau, the island of flowers, a cable-car ride up Pfänder mountain behind the town, hiking in Bregenz Forest and much more besides. For more information contact the regional tourist board Bodensee-Vorarlberg Tourismus, T +43 5574 43443 or Stadtmarketing Bregenz, T +43 5574 49590.

If you're looking for the perfect way to round off your day at the festival, you might want to try your luck at the Casino Bregenz. Enjoy an elegant casino evening with a dinner at the Falstaff restaurant or go casual at the Jackpot Casino in the afternoon. Info at T +43 5574 451 27 or at www.casinos.at.